← Press to Say

Support

We usually respond within 24 hours on weekdays.

Frequently Asked Questions

🔓 Already purchased — how to restore access on a new device or browser?

Use the 'Already purchased?' option at the bottom of presstosay.com. Enter the email you used to purchase — we'll send you an instant restore link that works in any browser on any device.

🔡 Letters work but words/syllables don't — why?

Word and syllable mode requires a one-time unlock ($6.99). You get 200 free presses per 6 hours to try it out. After that, letters remain free forever.

🔊 The voice sounds robotic or mispronounces words

Press to Say uses your device's built-in text-to-speech engine. On Mac, you can improve quality significantly: System Settings → Accessibility → Spoken Content → select an Enhanced or Siri voice for your language. This is free and works offline.

📱 I bought it on one device — does it work on others?

The unlock is stored in your browser's local storage on the device where you purchased. To restore access on another device, use the 'Already purchased?' option at the bottom of presstosay.com — enter your purchase email and you'll get an instant restore link. If anything goes wrong, email us at [email protected] and we'll help you manually.

🌐 Which languages are supported?

Russian, English, and Spanish. The app auto-detects your keyboard layout, or you can force a language using the flag buttons at the bottom of the screen.

💳 I was charged but the app didn't unlock

This can happen if the page was closed before the unlock completed. Email us at [email protected] with your purchase email and we'll restore your access manually, same day. Alternatively, use the 'Already purchased?' button on the main page — enter your purchase email and you'll get an instant restore link.

↩️ Can I get a refund?

Yes — 14-day money-back guarantee, no questions asked. See our Refund Policy for details.

⌨️ Does it work on mobile / tablet?

Yes, the app works in mobile browsers. For the best experience with young children, a physical keyboard or Bluetooth keyboard is recommended for the letter-pressing mode. The word cards (emoji mode) work great with touch.

🔒 Is my child's data safe?

Absolutely. We collect no data from children. The app requires no account, no login, and stores nothing on our servers. See our Privacy Policy for full details.

Still need help?

We're a small team and we read every message. Drop us a line and we'll get back to you within 24 hours on weekdays.

[email protected]